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Education Operations Associate

The Holocaust Memorial Center is seeking an Education Operations Associate. 

Reports to:  Director of Education

Primary Responsibilities:

  • Communications with schools, taking tour information, scheduling and confirming tours

Other Responsibilities:

  • Schedule and confirm docents and speakers
  • Main floor assistant
  • Create tour documents for docents and security
  • General data entry
  • Database maintenance
  • administrative duties as assigned

Traits and Characteristics:

  • Possess strong interpersonal, communication and customer service skills with the ability to articulate compelling messages for support that generate enthusiasm and commitment among stakeholders.
  • Demonstrate ability to work with a wide range of people while possesses an empathetic outlook and sense of diplomacy.
  • Sensitivity to older adults and Holocaust survivors.
  • Exceptional organizational skills, with the ability to plan and follow through.
  • Must exhibit a professional presence, positive attitude and discretion.


  • Bachelor’s Degree preferred
  • Superior computer skills/abilities required in Microsoft Office
  • Knowledge of the metro Detroit Jewish community a plus
  • Nonprofit experience and training preferred
  • Strong interpersonal skills, excellent organization ability and superior oral and written communication skills
  • Ability to work as part of a team
  • Strong skills in donor/relationship databases, especially Blackbaud, preferred

The position of Education Operations Associate is a full-time position with a competitive compensation and benefit package, including health insurance and vacation. 


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